Shipping policy

Shipping Policy

Thank you for shopping with LuxeClean Wand! We’re committed to getting your order to you as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once your order has been processed and shipped, you’ll receive a confirmation email with tracking information.

Estimated Delivery Times

United States

Processing Time: 1–3 business days
Shipping Time: 7–12 business days

International Orders

Delivery times vary depending on your location and may take 10–20 business days.

Please note that these are estimated delivery times and are not guaranteed.

Shipping Costs

We proudly offer Free Shipping on Every Order.

There are no hidden shipping fees at checkout.

Order Tracking

As soon as your order ships, you’ll receive a tracking number via email so you can follow your package’s journey.

Please allow 24–72 hours for tracking information to update after your order has shipped.

Delays

While we do our best to deliver orders on time, delays can occasionally occur due to:

High shipping volumes
Weather conditions
Customs processing
Carrier delays
Holidays

We appreciate your patience and understanding if unexpected delays occur.

Incorrect Address

Please make sure your shipping address is correct before placing your order.

We are unable to guarantee replacement or refunds for orders shipped to an incorrect address provided at checkout.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

Include:

Your order number
A description of the issue
Photos (if the package or product is damaged)

We’ll work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or shipping, please contact us at:

Email: support@luxecleanwand.store (replace with your actual support email if different)